Capture Payment· Deposits/Fees

Collect the deposit before the appointment can be missed

Deposits collect automatically at booking, and no-show fees charge against the card on file in one click - streamlining financial operations with ease.

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DepositsAn illustrative $100 booking deposit is collected, recorded, and applied toward a sample $500 appointment balance. Illustrative sample data.Booking depositsPayment meets schedulingA booking with commitment.APPOINTMENT TOTAL$500.00Sample treatment appointmentDeposit due at booking$100Deposit collectedAppointment total$500Deposit applied−$100Remaining$400The deposit follows the appointment through checkout.
Commitment collected at the moment of booking.

Financial simplification for your practice

Deposits/Fees detail

Ditch the spreadsheets of patient deposits and chasing no-show fees - Prospyr automates these workflows for you.

  • Streamline payment processes for deposits and fees, reducing administrative burdens.
  • Improve financial stability with timely, automated billing and collections.
  • Keep deposits in a patient wallet for easy and flexible application to future invoices.
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Frequently asked questions

Can I require a deposit before a patient's appointment is confirmed?

Yes. Deposits are collected as part of the booking flow, so a patient can be required to pay a deposit up front before the appointment is locked into the schedule.

What happens to a deposit if the patient no-shows?

Deposits are collected automatically at booking. If the patient no-shows, staff charge the no-show fee against the card on file in one click, removing the manual work of chasing down a missed-appointment fee after the fact.

If a patient doesn't use their full deposit, does it just disappear?

No. Unused deposit funds are held in the patient's wallet, where they stay available to apply toward a future invoice instead of requiring a manual refund or credit note.

Do I need a separate spreadsheet to track who owes deposits?

No. Deposits and fees are automated within Prospyr, replacing the manual spreadsheet tracking practices often use to keep tabs on outstanding deposits and no-show charges.

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