Text patients back before they book elsewhere
Engage in SMS conversations with your patients and leads without ever leaving your EMR.
Book a DemoNever miss another message
Provide Patients with the type of communication they are looking for with our modern 2-way SMS conversation module.
- Real-time personalized communication increases patient engagement.
- Streamlines appointment logistics and reduces no-shows.
- Improves customer experience and fosters loyalty.
“We've seen a 50% increase in revenue and a 40% increase in appointments booked since switching away from using several different point solutions to running our practice on Prospyr.”
Dr. Daniel Lee
Founder, New Life Cosmetic Surgery
4
Point solutions replaced by switching to Prospyr
New Life Cosmetic Surgery
Frequently asked questions
Do patient replies land back in Prospyr automatically?
Yes. Every SMS conversation, with patients and leads alike, flows into Prospyr's shared conversations inbox, so a reply shows up next to the rest of that person's record instead of in a separate texting app.
Can more than one staff member text from the same number?
Yes. Because 2-way SMS lives in a shared inbox rather than on one person's phone, any staff member can pick up a thread, see the full history, and reply without losing context when shifts change.
Is texting patients through Prospyr HIPAA compliant?
Yes. SMS conversations run on Prospyr's HIPAA compliant platform, so patient texts are handled under the same compliance standard as the rest of your patient records.
Does 2-way SMS work for leads who haven't booked yet, not just existing patients?
Yes. The same conversation module handles both patients and leads, so a prospect who texts in before their first visit gets the same real-time reply as an existing patient.
See 2-Way SMS in a live demo
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