Reply to DMs before the lead goes cold
Respond to Instagram direct messages from the same inbox where you already manage SMS conversations. A lead sliding into your DMs gets the same fast, organized reply as a text.
Book a DemoTurn Instagram interest into booked consults
Aesthetics leads discover you on Instagram and message you there first, so don't make them wait for a reply buried in the app.
- Every Instagram conversation lands in the same shared inbox as your SMS threads, so no message gets missed because it was in the wrong app.
- Staff can respond, tag, and hand off Instagram conversations exactly like they do with text messages, with no separate login required.
- Convert a DM into a booked appointment without leaving the conversation, keeping the momentum of a hot lead intact.
85%
Consumers who want two-way conversations with a business
Twilio Global Mobile Messaging Consumer Report
Frequently asked questions
Do we need a separate app to manage Instagram messages?
No. Instagram DMs land in the same shared inbox as your SMS conversations, so staff work from one place instead of switching between Prospyr and the Instagram app.
Can we assign or tag Instagram conversations to specific staff?
Yes. Staff can respond, tag, and hand off Instagram conversations the same way they already do with text messages, with no separate login required.
Can a patient book an appointment directly from a DM conversation?
Yes. Staff can convert a DM into a booked appointment without leaving the conversation, so a hot lead doesn't cool off while getting redirected to a booking page.
Does this connect to our practice's own Instagram account?
Yes. Instagram DM Inbox connects to your practice's own Instagram business account, so replies still come from your real profile - Prospyr just brings the conversation into the same inbox as your texts.
See Instagram DM Inbox in a live demo
Book a DemoOther features to help run your aesthetics business
Capture Interest
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