Optimize the Practice· AI Assistant

Get new staff up to speed without pulling in a manager

Give your staff a conversational AI assistant that can answer questions about a patient, a policy, or how to complete a task inside Prospyr, without digging through menus or asking a manager.

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AI AssistantA staff member asks the Prospyr AI assistant how to find a patient’s membership balance. The assistant guides them to the patient’s wallet. Illustrative sample data.Prospyr assistantFor your teamAsk the question. Find the next step.Where do I find a patient’s membership credit?Practice team → AI assistantPROSPYR ASSISTANTOpen the patient’s record, then their wallet.You’ll find the available balance and credit history there.Patient recordWalletMembership creditIn-product guidance, right where your team is working.
Less menu hunting. More time moving the practice forward.

Put practice knowledge one question away

AI Assistant detail

The AI assistant understands your practice's data and workflows, so staff get accurate answers in seconds instead of searching for them.

  • Ask about a patient's history, an upcoming appointment, or an outstanding balance in plain language and get a direct answer.
  • New staff ramp up faster with an assistant that can walk them through how a task works inside Prospyr.
  • Reduce interruptions to managers and senior staff by giving everyone a first line of support that's available all day.
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Frequently asked questions

Is this assistant for patients, or for our staff?

It's staff-facing. AI Assistant gives your team a conversational tool for questions about a patient, a policy, or how to complete a task inside Prospyr, rather than a patient-facing chatbot.

What kinds of questions can staff actually ask it?

Plain-language questions about a patient's history, an upcoming appointment, or an outstanding balance, and get a direct answer instead of digging through menus.

Does this help new hires get up to speed faster?

Yes. New staff can ask the assistant to walk them through how a task works inside Prospyr, which shortens the ramp-up time compared to relying only on a manager or senior staff member.

Does it cut down on staff interrupting managers with routine questions?

Yes. Giving everyone a first line of support that's available all day reduces the interruptions that would otherwise go to managers and senior staff.

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Run your practice on one system