Compare practice software

Prospyr vs. PatientNow

One patient journey. A connected team.

PatientNow offers a broad clinical and business suite, with edition-specific tools and integrations. Prospyr connects the chart, conversations, and follow-up in a workflow built around your aesthetic practice.

Data migration · Onboarding and training included · Human support

Practices using Prospyr

The Lux MedspaThe Bluffs Med Spa & MassageHonolulu MedSpaAUSTEX Wellness and Medical Spa

36 features. One system.

Every Prospyr feature, grouped by the patient journey, against what PatientNow publishes.

Reviewed August 2026 – September 2026

Feature
Prospyr

One system, one patient record

PatientNow

From their published materials

Convert to Patient

Onboard Patients

Serve Patients

Yes
Limited
Yes
Limited
Yes
Limited

Capture Payment

Yes
Yes

Retain Patients

Yes
Yes

Other workflows

Pricing & Contract Transparency
No
No
  • Yes
  • Limited
  • No

Limited means partial, add-on, or a higher tier. No means not offered, or not documented in PatientNow’s public materials as of the review date (August 2026 – September 2026). Hover a cell for the detail. Swipe sideways to see both columns.

About this comparison

Published by Prospyr. PatientNow product information reviewed August 2026 – September 2026; decision notes reviewed September 2026. Verdicts describe the workflows named in each row, rather than every capability of either platform. Software, usage, and partner fees vary.

Prospyr suits aesthetic and wellness teams that want clinical work and practice growth connected. PatientNow also offers insurance-processing options and specialty modules.

Connect leads, visits, and follow-up

Move from a new inquiry to a booking with the conversation close at hand.

See how it works →

Keep conversations with the patient

Let the team follow a conversation without losing context between shifts.

See how it works →

Make memberships part of checkout

Connect recurring plans, patient benefits, and checkout.

See how it works →

Why one system

Drag the divider. Same work, one system.

Most practices run booking, charting, checkout, and marketing in separate tools and type the same patient into each one. In Prospyr the chart, the calendar, and the payment are the same piece of software, so a change in one place is a change everywhere.

36

features in one system

1

patient record from first call to follow-up

Before ProspyrSeveral tools
Patient recordChart in one system, photos in another
BookingScheduler that can’t see the room or device
Calls and messagesPhone system apart from the chart
CheckoutTerminal that doesn’t know the package balance
Follow-upReminders rebuilt by hand
ReportingExports stitched together each week
On ProspyrOne system
Patient recordChart, photos, consents, and notes on one record
BookingProvider, room, and device checked together
Calls and messagesCalls, texts, and DMs on the patient’s timeline
CheckoutPOS reads memberships, packages, and deposits
Follow-upBooking → intake → follow-up, automated
ReportingProvider sales and retention on one dashboard

Drag the divider, or focus it and use the arrow keys

From several tools to one platform

We've seen a 50% increase in revenue and a 40% increase in appointments booked since switching away from using several different point solutions to running our practice on Prospyr.
Dr. Daniel Lee · New Life Cosmetic Surgery

PatientNow vs. Prospyr: your questions

Does PatientNow offer AI Scribe and lab ordering?

Yes. PatientNow offers AI Scribe, lab ordering and results, and e-prescribing, with availability dependent on edition and package. Prospyr also supports these clinical workflows. Compare access, partner setup, and fees for the configuration you will use.

Can patient photos and membership data move to Prospyr?

We assess those records as part of migration. Photo formats, membership balances, transaction history, and the source export affect what can transfer. We agree the scope and validate the imported records with you before switching.

How does PatientNow pricing compare with Prospyr?

PatientNow uses custom pricing, and access varies by package and edition. Its current pricing lists labs, e-prescribing, and AI Scribe among add-ons or edition-specific options. Compare the complete configuration with your Prospyr quote.

How do I migrate from PatientNow to Prospyr?

Prospyr handles migration and includes onboarding and training. We review your PatientNow export, agree which records and history can transfer, and validate the import with you before go-live. We identify exceptions before you commit.

Does Prospyr handle insurance billing?

Insurance billing is on Prospyr's roadmap but is not available today. Prospyr supports your aesthetic practice's clinical and business workflows now. If you bill payers, keep a separate claims solution in place and discuss your requirements with our team before switching.

See your practice in Prospyr.

Bring your treatment menu and a workflow you want to improve. We’ll show you the path from inquiry to follow-up.

Data migration · Team training · Human support

Book your Prospyr demo