Retain Patients· Follow-up Messages

Bring every patient back on schedule

Automatically remind patients when it's time to come back - a tox touch-up around 90 days, a series appointment on schedule - so rebooking happens without your front desk chasing anyone down.

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Follow-up MessagesAn appointment triggers a timed follow-up. A personalized reminder prompts the patient to book another visit. Illustrative sample data.Follow-up messagesKeep the relationship goingA thoughtful follow-up, on time.Visit completedTreatment recordedWait until it is timeYour timing rulesSend a reminderPersonalized SMSMESSAGE FROM YOUR PRACTICEHi Jordan, ready foryour next visit?Find a time that works for you.Book your appointment ↗Set the timing once. Keep patients connected to care.
The next visit starts with the right follow-up.

Boosting Engagement with Automated Follow-Ups

Follow-up Messages detail

Aesthetics revenue lives and dies on rebooking - tox wears off, series need their next session, and lapsed patients need a reason to come back. Prospyr automates the outreach on the cadence that matches each treatment.

  • Trigger reminders on a treatment-specific cadence - like a tox touch-up around 90 days - instead of a generic "stay in touch" blast.
  • Automatically send reminders for follow-up appointments or treatment plans, enhancing patient adherence.
  • Personalized messages make patients feel valued, increasing loyalty and the likelihood of positive reviews.
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40%

Increase in appointments booked

New Life Cosmetic Surgery, after switching to Prospyr

Frequently asked questions

How does Prospyr know when a patient is due for a follow-up?

Each treatment has its own reminder cadence, like a tox touch-up sent around the 90-day mark, so the message goes out based on when that specific patient actually needs to come back, not a generic "it's been a while" blast.

Can we set different cadences for different treatments?

Yes. Follow-up cadences are treatment-specific, so a series appointment and a tox touch-up can each trigger reminders on their own schedule instead of sharing one rule.

Do follow-up messages go out automatically, or does staff have to send them?

They send automatically. Once the cadence is set up, Prospyr handles the outreach on its own, which is what keeps rebooking consistent without your front desk manually tracking who's due back.

Does this help bring back patients who haven't booked in a while, not just recent visitors?

Yes. Follow-up messaging also covers recapture outreach when a patient doesn't rebook after a service, not just post-visit reminders for people who were just in the office.

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