Med spa franchise software: One standard for every location, under your brand
Practice software for a med spa franchise should give every franchise location the same services, consents and workflows, and show patients the franchise brand. Prospyr is an operating platform, purpose-built for aesthetics: the patient portal and team app can run on your brand's domain with your logos, and each location keeps its own providers, schedule and merchant account.
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What practice software works for a med spa franchise?
A med spa franchise needs software that holds the brand standard (one service menu, one set of consents and forms, the same follow-up) while each location runs its own schedule, providers and payments, and that shows patients the franchise brand rather than the vendor's. Prospyr does this: the menu, consents and workflows are built once, locations can be grouped into regions, team access can be limited by location, and the patient portal and team app can run on your brand's domain with your logos.
Your brand, not ours
The patient portal and team app can run on your brand's domain, with your logos and your terms and privacy links. Patient emails carry your logo (or each location's) and your own support email. Set up once for the organization with our team during onboarding.
Patient portal →Storefront on your domain
Your online storefront can run on your own domain, and online booking checks provider and device schedules together before a slot shows.
Online scheduling →One standard menu and forms
Services, consents and intake forms are built once and used by every location, with per-location prices where a market needs them.
Multi-location management →Shared follow-up
No-code workflows send the same reminders, rebooking prompts and tasks at every location, so patient follow-up doesn't depend on who is at the front desk.
Workflow automation →Team access by location
Lock a franchise location's team to that location, set what each role can do, and turn on single sign-on through SAML 2.0 or OpenID Connect.
Locations and regions →Moving a new location over
When an existing practice joins the brand, we move its data ourselves: photos, charts and history. We tell you what doesn't come over cleanly before you commit.
How switching works →
Each new franchise location rebuilds its menu, consents and intake forms from scratch, and they drift from the brand standard within months.
Services, consents, intake forms and follow-up workflows are built once and shared by every location, so a new opening starts from the brand standard.
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Patients see a software vendor's name and support address where they should see your brand.
With brand settings on, the patient portal runs on your domain with your logos and your terms and privacy links, and patient emails carry your logo and your support email.
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Every location reports its numbers differently, so comparing them takes a week of spreadsheets.
Locations in one workspace report from the same data, filtered by location or region, so one location can be read against another on the same terms.
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A franchise location's team turns over, and the next hire needs training on a system nobody at headquarters can support.
Every location runs the same system with the same roles, so training is written once and onboarding and training are included when a location starts.
Learn moreEverything franchise brands need
Frequently asked questions
Can we white-label Prospyr for our franchise?
Yes, for the patient portal and the team app. They can run on your brand's domain with your logos and your terms and privacy links. Patient emails carry your logo, or a different logo per location, and patient emails and texts give your support email rather than Prospyr's. Team invites and notifications link to your domain. Brand settings are set up for the whole organization with our team during onboarding, so every location carries them.
Can every franchise location use the same service menu and consent forms?
Yes. Services, consents, intake forms and workflows are built once and shared by the locations in a workspace. Each location chooses which services it offers and can adjust a price for its market.
Can the franchisor see every location's numbers?
For locations in one workspace, yes: revenue, provider and commission reports read across all of them, filtered by location or region. If each franchisee runs its own workspace to keep its books separate, one login can switch between workspaces, but there isn't one combined report across separate workspaces today. We'll go through which setup fits your franchise agreements on a demo.
Can a franchisee's team be kept out of other locations' patient data?
Yes. Team members can be locked to their location or region, and custom permissions control what each role can see and do. Owners always see every site.
Can each franchise location take payments into its own account?
Yes. Each location can settle card payments to its own merchant account.
See Prospyr in a live demo for franchise brands
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