Compare practice software

Prospyr vs. Zenoti

A connected visit, wherever you work.

Zenoti offers extensive tools for multi-location operations. Prospyr brings scheduling, treatment records, and practice growth into a connected workflow, with AI-scribe recording right in your browser.

Data migration · Onboarding and training included · Human support

Practices using Prospyr

The Lux MedspaThe Bluffs Med Spa & MassageHonolulu MedSpaAUSTEX Wellness and Medical Spa

36 features. One system.

Every Prospyr feature, grouped by the patient journey, against what Zenoti publishes.

Reviewed July 2026 – September 2026

Feature
Prospyr

One system, one patient record

Zenoti

From their published materials

Convert to Patient

Yes
Limited

Onboard Patients

Yes
Limited

Serve Patients

Yes
Limited
Yes
Yes
Yes
Limited

Capture Payment

Yes
Yes

Retain Patients

Yes
Yes
  • Yes
  • Limited
  • No

Limited means partial, add-on, or a higher tier. No means not offered, or not documented in Zenoti’s public materials as of the review date (July 2026 – September 2026). Hover a cell for the detail. Swipe sideways to see both columns.

About this comparison

Published by Prospyr. Zenoti product information reviewed July 2026 – September 2026; decision notes reviewed September 2026. Verdicts describe the workflows named in each row, rather than every capability of either platform. Software, usage, and partner fees vary.

Zenoti supports viewing AI insights and filling forms on the web. Recording requires its mobile app. Both products have AI scribing; this row is specifically about browser recording.

Choose Prospyr for connected aesthetic and wellness operations, from one location to a growing group. Zenoti also offers enterprise benchmarking and franchise-oriented workflows.

Record AI notes in your browser

Record a visit or upload audio, then review and finish the AI note draft.

See how it works →

Track the units used in each visit

Track product units against the appointment where they were used.

See how it works →

Connect follow-up to treatment history

Build email and SMS audiences from treatment and appointment history.

See how it works →

Why one system

Drag the divider. Same work, one system.

Most practices run booking, charting, checkout, and marketing in separate tools and type the same patient into each one. In Prospyr the chart, the calendar, and the payment are the same piece of software, so a change in one place is a change everywhere.

36

features in one system

1

patient record from first call to follow-up

Before ProspyrSeveral tools
Patient recordChart in one system, photos in another
BookingScheduler that can’t see the room or device
Calls and messagesPhone system apart from the chart
CheckoutTerminal that doesn’t know the package balance
Follow-upReminders rebuilt by hand
ReportingExports stitched together each week
On ProspyrOne system
Patient recordChart, photos, consents, and notes on one record
BookingProvider, room, and device checked together
Calls and messagesCalls, texts, and DMs on the patient’s timeline
CheckoutPOS reads memberships, packages, and deposits
Follow-upBooking → intake → follow-up, automated
ReportingProvider sales and retention on one dashboard

Drag the divider, or focus it and use the arrow keys

From several tools to one platform

We've seen a 50% increase in revenue and a 40% increase in appointments booked since switching away from using several different point solutions to running our practice on Prospyr.
Dr. Daniel Lee · New Life Cosmetic Surgery

Zenoti vs. Prospyr: your questions

Can Zenoti AI Scribe record in a desktop browser?

No. Zenoti requires the Zenoti Mobile App to record; its web interface can view the generated insights and use them to fill forms. Prospyr supports live recording in the browser and uploaded audio for AI note drafts.

Does Prospyr support multiple med spa locations?

Yes. Prospyr supports multiple locations with shared patient information, location-aware scheduling, and reporting. Your demo can cover a patient visiting two locations, team permissions, and the reporting view your managers need.

How does Zenoti pricing compare with Prospyr?

Zenoti provides custom pricing. Its AI Scribe requires an active provider license and supported mobile device for recording. Compare locations, AI access, marketing usage, payment terms, and onboarding against the complete Prospyr quote.

How do I migrate from Zenoti to Prospyr?

Prospyr handles migration and includes onboarding and training. We review your Zenoti export, agree which records and history can transfer, and validate the import with you before go-live. We identify exceptions before you commit.

Does Prospyr handle insurance billing?

Insurance billing is on Prospyr's roadmap but is not available today. Prospyr supports your aesthetic practice's clinical and business workflows now. If you bill payers, keep a separate claims solution in place and discuss your requirements with our team before switching.

See your practice in Prospyr.

Bring your treatment menu and a workflow you want to improve. We’ll show you the path from inquiry to follow-up.

Data migration · Team training · Human support

Book your Prospyr demo