Every patient gets an answer. Your team gets time back.
Prospyr AI works for your team, not in place of it. It connects your live schedule, service menu, policies, and patient record across chat, voice, team support, and note transcription—so patients can book sooner, your team can resolve questions faster, and providers can stay focused on care.
Prospyr AI Chat Agent
Patient-facing · part of Prospyr AI
What Prospyr AI handles while your team is with patients.
Four moments that already happen every week at your practice. Prospyr AI takes the first pass and your team decides what happens next.
- After hours
The call that still gets answered
The front desk line rings after close. Prospyr AI picks up, offers real openings from the live schedule, and books the appointment—so the caller ends the night on the schedule instead of on a callback list.
Prospyr AI Voice Receptionist
- Between patients
The reschedule handled over text
A patient texts to move Thursday. The appointment is changed in the same thread against the same live schedule, and the updated confirmation goes out without anyone picking up the phone.
Prospyr AI Chat Agent
- Mid-rush at the desk
The question that no longer needs a manager
Reception asks about a patient's history, an upcoming appointment, or an outstanding balance in plain language and gets the answer from live practice data. A new hire can ask how to do it in Prospyr the same way.
Prospyr AI Staff Assistant
- End of the consult
The note drafted before the provider leaves the room
The consultation becomes a structured chart draft filed under the right patient and appointment, so the provider reviews a note instead of writing one after the last patient goes home.
Prospyr AI Note Transcription
Four ways Prospyr AI works from the same patient record.
Chat, voice, team support, and note transcription are different expressions of Prospyr AI—not separate products passing partial context back and forth.
Why does AI built into the platform work better than a separate chatbot?
A separate chatbot starts with another login, another database, and only the context it can sync. Prospyr AI works from the system that already runs the practice.
All four AI surfaces are included in Prospyr: chat, voice, team support, and note transcription.
Your live schedule stays current
The Prospyr AI Chat Agent answers questions about treatments, pricing, and availability from the same system that runs your schedule, so it can offer a real opening instead of handing off to another booking tool.
Your service menu and policies stay in context
The shared knowledge base comes from your own service menu, pricing, and policies, so answers and bookings reflect what your practice actually offers. Anything outside that context reaches your team with the conversation attached.
Every component works from the same patient record
The Prospyr AI Staff Assistant works from live patient data, while Prospyr AI Note Transcription files each chart draft under the right patient and appointment. The context stays in one system from first question through follow-up.
What changes when every conversation stays connected?
Track the outcome in the practice, not the number of tasks the AI completed. These are the measures that show whether patients are getting answers and reaching the schedule sooner.
- 01Lead response time
- 02First-contact resolution
- 03Online booking rate
- 04Bookings completed without a phone call
- 05No-show and same-day cancellation rate
- 06Recurring appointments and package sales
- 07Time from new lead to first appointment
Your patients already expect this. We built it.
Consumers who want two-way conversations with a business
Twilio Global Mobile Messaging Consumer Report
Prospyr AI turns that expectation into a connected practice workflow: the conversation can reach the schedule, the patient record, and the right person without starting over.
Common questions about Prospyr AI
Can Prospyr AI answer my med spa's after-hours texts?
Yes. The Prospyr AI Chat Agent answers common questions about treatments, pricing, and availability, and books, reschedules, or cancels the appointment right in the thread, day or night. Anything it can't resolve is handed to your team with the full conversation attached.
Is Prospyr AI a separate tool, or part of the platform?
Prospyr AI is part of the platform. The AI Chat Agent, AI Voice Receptionist, AI Staff Assistant, and AI Note Transcription all work from the same schedule, service menu, policies, and patient record, with no separate login.
What can the Prospyr AI Staff Assistant actually do?
Your team can ask about a patient's history, an upcoming appointment, or an outstanding balance in plain language and get an answer from the practice's live data. New hires can also ask how to complete a task inside Prospyr instead of pulling in a manager.
How does Prospyr AI Note Transcription reduce charting work?
Prospyr AI Note Transcription drafts a structured note from the consultation itself, live or from an uploaded recording, so the provider reviews a chart draft instead of typing the visit from scratch afterward.
Does the Prospyr AI Chat Agent sound like a generic chatbot?
No. Its answers come from a knowledge base built from your own service menu, pricing, and policies, so responses stay accurate to what you actually offer instead of following a one-size-fits-all script.