Top 9 Virtual Assistant Companies for Medical Practices (2026)

For practice owners and managers. Updated October 2, 2026 · Prepared by Prospyr. Prospyr makes practice software, not staffing services, and none of the companies below is a Prospyr product or partner. Every company on this list supplies people, not an AI receptionist. Each summary reflects what the company publishes on its own website, checked October 2026. Rates, hours and contract terms change, so confirm everything in writing before a remote assistant touches your schedule or patient records.

What does a medical virtual assistant do?

A medical virtual assistant is a trained person who works remotely as part of your front desk: answering calls and messages, booking and confirming appointments, following up on new inquiries, and handling admin work like intake paperwork and recalls. Most are full-time, dedicated to one practice, and based outside the US, which is why published rates run from about $9 to $14 an hour. The assistant works inside your own phone, scheduling and messaging systems. The differences that matter are aesthetic experience, where the assistant is based, whether the company signs a BAA, and how easily you can leave.

The 9 virtual assistant companies at a glance

How we chose this list

We looked for companies that place real people, not software, as remote front desk staff for medical practices, then loaded each company's own website and checked four things a practice manager can verify before a sales call:

1. Do they name med spas, aesthetics or plastic surgery? We ranked companies with a dedicated aesthetic program above general medical VA firms.
2. Do they publish a price? An hourly or monthly rate you can compare before the first call.
3. Do they address HIPAA and the BAA? Assistants will see patient names, phone numbers and treatment history.
4. How easily can you leave? Month-to-month or no-contract terms beat a long commitment.

We left out AI receptionists, answering-service call centers (see our separate list of medical answering services) and general freelance marketplaces. The order is our editorial view, not a measure of results.

1. Staffing For Doctors

Staffing For Doctors places remote administrative staff with medical practices from its Los Angeles headquarters, and runs a dedicated program for med spas and aesthetic practices in all 50 states. Its aesthetic coordinators handle Instagram and web lead response, consultation booking and confirmation, membership and package billing, patient reactivation, referral programs and scheduling inside your practice software.

What stands out:

• Published flat rate. $14 an hour for full-time (40 hours a week) coverage, with no setup or recruiting fee and no long-term contract, as of October 2026.
• BAA by default. It states each assistant signs a business associate agreement, works on secure devices and uses encrypted channels, and that it holds SOC 2 Type II certification.
• Fast start. It advertises candidate matches within 24 hours of a consultation and going live within 48 hours of signing.
• Aesthetic systems. It states its staff are trained on the major aesthetic practice platforms.

Right for: med spas that want an assistant already trained on aesthetic lead follow-up and memberships. Ask: where the assistant is based, what the replacement process is if the fit is wrong, and what response time it commits to for new leads.

2. Cherry Assistant

Cherry Assistant, headquartered in Dover, Delaware, sources assistants from South Africa and the Philippines and runs a program for medical aesthetics practices. Its aesthetic assistants handle consult booking and follow-up, treatment-series and recall tracking for neurotoxin, filler and laser patients, membership and package billing, manufacturer loyalty programs (Allē, ASPIRE and Evolus Rewards), and documentation inside your practice software.

What stands out:

• Part-time options. Managed-hire plans are published at $597 a month for 10 hours a week, $897 for 20 hours and $1,697 for 40 hours, with pause or cancel anytime, as of October 2026.
• Direct placement. It also offers a one-time $3,000 placement fee, paid only if you hire, for practices that want to employ the assistant themselves.
• BAA. It states signed BAAs are available on managed-hire plans and that every healthcare assistant completes HIPAA training first.

Right for: practices that need 10 or 20 hours a week of recall and follow-up work rather than a full-time hire. Ask: whether a BAA covers direct placements, and how long the shortlist takes (it lists about two weeks).

3. Teem

Teem, based in Salt Lake City, places full-time virtual assistants with healthcare practices, including med spas, and says its assistants are "a real person, never a bot." It recruits mainly in Latin America for Spanish-language coverage and US-friendly time zones. Its med spa assistants answer calls and DMs, qualify inquiries, book consultations, run rebooking calls and help with reporting. New hires go through its own healthcare training program before day one.

Right for: practices with Spanish-speaking patients or a social media inbox nobody keeps up with. Ask: the contract term (not published), how it handles HIPAA and the BAA, and the price, which it lists at $1,995 a month for a full-time assistant (about $11.50 an hour) as of October 2026.

4. My Medical VA

My Medical VA, headquartered in Woodland Hills, California, places remote assistants based in Ecuador, Mexico, the Philippines, Nicaragua and Colombia. Its aesthetic clinic program covers social and website lead follow-up, consultation booking, deposit collection, review requests, consent and photo paperwork, package coordination and post-treatment follow-up calls. It reports serving 250+ US healthcare practices and says most aesthetic clinics can start within 24 to 48 hours.

Right for: budget-conscious practices that want the lowest published hourly rate with an aesthetic focus; it lists pricing from $9 an hour as of October 2026. Ask: whether it signs a BAA, the minimum hours and notice period, and what "from $9" becomes for a bilingual or more senior assistant.

5. MyOutDesk

MyOutDesk provides dedicated, full-time virtual medical receptionists for practices including med spas, dermatology, primary care and dental offices. Its receptionists answer and route calls, schedule and confirm appointments, verify insurance, handle intake and registration, and follow up on patient messages. It describes a six-stage screening process and says it signs a BAA as standard, holds SOC 2 Type I certification, and requires VPN and multi-factor login on hardened devices.

Right for: practices that want formal security controls and a receptionist who can start in as little as a week. Ask: the rate (not published; it quotes by call volume and hours), where the receptionist is based, and how much experience its team has with cash-pay aesthetic patients.

6. Hello Rache

Hello Rache, headquartered in Sierra Vista, Arizona, places healthcare virtual assistants drawn from licensed nurses and healthcare professionals in the Philippines. It reports 12,000+ placements and 6,000+ practices served since 2017, across 50+ specialties including dermatology. Its assistants handle scheduling, insurance verification, documentation, scribing and patient communication. It publishes a flat $9.50 an hour, with no contracts, no setup fees and weekly billing, as of October 2026.

Right for: practices that want a large, established firm and a low flat rate. Ask: whether it can match you with an assistant who has med spa or aesthetic experience, since it does not list aesthetics as a specialty, and whether it signs a BAA.

7. Portiva

Portiva, based in Collegeville, Pennsylvania, staffs US healthcare practices with remote, HIPAA-trained medical assistants for scheduling, insurance verification, billing support, EHR data entry and admin work. It lists dermatology among its specialties, publishes hourly rates starting around $10 to $15 depending on the tasks (as of October 2026), requires no contract, and states it will replace an assistant who is not the right fit.

Right for: practices that want simple hourly billing for admin and scheduling help. Ask: whether it signs a BAA (not stated on its site) and whether any of its assistants have worked in aesthetic practices.

8. Vital Virtuals

Vital Virtuals, based in Irving, Texas, supplies virtual receptionists, scribes and billing staff, and runs a dedicated plastic surgery program. Its plastic surgery assistants handle surgical coordination (pre- and post-op scheduling, photo management and recovery tracking), consultation scheduling, treatment planning support and medical records. It advertises no long-term contracts and no hiring fees, and does not publish rates.

Right for: plastic surgery practices that want help with surgery scheduling and post-op follow-up, not only the phones. Ask: the hourly rate, where assistants are based, and whether it signs a BAA.

9. Stealth Agents

Stealth Agents, based in Cherry Hill, New Jersey, is a general virtual assistant company that offers dedicated receptionists for med spas. It says its receptionist assistants have at least 10 years of professional experience, and that they answer inquiries, book and reschedule appointments, confirm visits, follow up on consultation leads and handle intake paperwork. It lists pricing from $1,600 a month for full-time support (as of October 2026) and a best-hire-or-your-money-back guarantee.

Right for: practices that want an experienced generalist receptionist. Ask: whether its assistants are HIPAA-trained, whether it signs a BAA (neither is stated on its med spa page), and where the assistant is based.

Questions to ask any virtual assistant company

1. Will you sign a BAA? A remote assistant who sees your schedule or charts handles protected health information. Get a signed business associate agreement before granting access.
2. Who is the assistant, and where are they? Ask for the person's name, location, working hours in your time zone, and English (or Spanish) fluency. Interview them yourself.
3. Is the assistant dedicated to my practice? Full-time dedicated assistants learn your treatments and pricing. Shared assistants do not.
4. What does the rate include? Confirm whether the hourly or monthly price covers equipment, training, paid time off and a backup when your assistant is out.
5. How do I leave, and how do you replace? Get the notice period, the replacement timeline if the fit is wrong, and whether there is a fee to hire the assistant directly.
6. What can the assistant not do? Remote staff should never give clinical advice. Write down which questions go to a provider and how fast.
7. How do you protect access? Ask about device security, multi-factor login, and how quickly access is removed when an assistant leaves.

Where Prospyr fits

A virtual assistant is only as good as the systems they log into. Give each assistant their own user account with only the permissions they need, so their work is tracked and their access ends cleanly when they leave. In Prospyr, a remote assistant can book from the same online scheduling calendar as your front desk and answer patients in shared 2-way SMS threads. If you are reviewing your practice software too, book a practice demo.

Frequently asked questions

How much does a medical virtual assistant cost?

Published rates for dedicated, full-time assistants on this list run from about $9 to $14 an hour as of October 2026. Companies that quote a full-time monthly price list $1,600 to $1,995 a month. Part-time plans start lower; Cherry Assistant lists 10 hours a week at $597 a month. Ask what the rate includes before comparing.

Is a virtual assistant HIPAA compliant?

It can be, if the company trains assistants on HIPAA, signs a business associate agreement with your practice, and controls devices and logins. HIPAA training alone is not enough. Get the BAA in writing and limit each assistant's access to what the role needs.

Should a med spa use a virtual assistant or an AI receptionist?

This list covers human assistants only. People handle judgment calls, upset patients, and consultation follow-up that needs a conversation. Many practices pair a remote assistant for daytime coverage with an answering service for after hours.

Can a virtual assistant book appointments in my practice software?

Yes. Most companies on this list say their assistants work inside your existing scheduling and phone systems. Give the assistant their own login rather than sharing a front desk account.

Want your company considered?

We review this list quarterly. Companies that place human virtual assistants or remote front desk staff with medical and aesthetic practices can send their website and what they offer practices to info@prospyrmed.com. Inclusion is editorial and not paid.

Editorial scope

This list is based on each company's public website, checked October 2026 with AI-assisted research. Companies did not review this article before publication. It is not a guarantee of results or a substitute for checking references and interviewing the assistant yourself. Read our methodology or report a correction.