Switching to Prospyr
Switching from Nextech to Prospyr
Short answer
Prospyr's onboarding team migrates your Nextech data for you: patient records & contact details, appointment history, purchase & payment history, clinical notes, membership & package balances, and treatment photos (ask about TouchMD libraries). You don't export or rebuild anything. You review it before go-live, and white-glove migration is included for every system.
What comes over from Nextech
- Patient records & contact details
- Appointment history
- Purchase & payment history
- Clinical notes
- Membership & package balances
- Treatment photos (ask about TouchMD libraries)
Moving from Nextech to Prospyr brings your patient records, appointment history, purchase and payment history, membership and package balances, and clinical notes with you — Prospyr's onboarding team handles the import as part of getting you set up, and you review everything before go-live. Two Nextech-specific things to plan for. First, Nextech's Med Spa Software Agreement keeps your data available for 60 days after termination and provides electronic files on written request during that window, so start the export before access ends rather than after. Second, consultation photo libraries may sit in TouchMD, which is contracted separately and through a different legal entity — ask both teams how those images come across. And if any part of your revenue is insurance-billed, understand that those claims workflows do not migrate: Prospyr does not offer insurance billing today (it is on the roadmap).
What doesn't come over cleanly
Some things don't come over cleanly from every system. We tell you exactly what before you commit, not after you find out.
How the move works
We audit what you have
Before you commit, we look at your current system and tell you exactly what comes over, what needs review, and what doesn't survive the trip.
We move it ourselves
Our team runs the migration — not a CSV template you're left to fill in. Your team keeps seeing patients while it happens.
You review everything
Nothing goes live until you've checked the records that matter to you. If something is wrong, we stay on it until it is right.
You go live with help in the room
Onboarding and training are included, and a person — not a ticket queue — walks your team through the first days.
Before you leave Nextech
- Check your agreement for the contract term, notice period, and any exit or data-access fees.
- Keep read access to your old records for your retention period, so older charts and photos stay reachable after the move.
- Pick a go-live date outside your busiest weeks, and keep your old system active until you have reviewed the migrated records.
- Tell patients about the new booking link before go-live, and update it on your website, Google profile, and social bios.
- Cancel only after go-live is confirmed and your review is done.
Comparing options first? Use the checklist of what to compare before switching software.
More on Nextech and Prospyr
Switching from Nextech: common questions
Can I switch from Nextech to Prospyr?
Yes. Prospyr's onboarding team migrates your Nextech data for you, you review it before go-live, and white-glove migration is included for every system.
Do I have to export my Nextech data myself?
No. Our onboarding team moves the data. You do not export or import anything yourself, and you review everything before go-live.
What if my system isn't listed?
We migrate from every system, not only the ones listed on our switching pages. Tell us what you use on a demo and we will tell you what comes over.
How long does it take?
It depends on your current system and how much history you have, so a blanket number would be a guess. You'll get the honest answer for your practice, in writing, before you commit.
Who is Prospyr?
Prospyr is practice management software for aesthetic and wellness practices, founded in 2021. It works with hundreds of practices.