Compare practice software

Prospyr vs. Fresha

Keep booking simple. Add a medical chart.

Fresha offers low published prices and a consumer marketplace for salons, spas, and wellness businesses. Prospyr adds a medical chart, e-prescribing, lab ordering, and a signed BAA for practices treating patients.

Data migration · Onboarding and training included · Human support

Practices using Prospyr

The Lux MedspaThe Bluffs Med Spa & MassageHonolulu MedSpaAUSTEX Wellness and Medical Spa

37 features. One system.

Every Prospyr feature, grouped by the patient journey, against what Fresha publishes.

Reviewed October 2026

Feature
Prospyr

One system, one patient record

Fresha

From their published materials

Convert to Patient

Yes
Limited

Onboard Patients

Yes
Limited

Capture Payment

Yes
Yes

Retain Patients

Yes
Yes
Yes
Limited

Optimize the Practice

Yes
Yes

Other workflows

Insurance Billing & Claims
No
No
Mobile App
Yes
Yes
  • Yes
  • Limited
  • No

Limited means partial, add-on, or a higher tier. No means not offered, or not documented in Fresha’s public materials as of the review date (October 2026). Hover a cell for the detail. Swipe sideways to see both columns.

About this comparison

Published by Prospyr. Fresha product information reviewed October 2026; decision notes reviewed October 2026. Verdicts describe the workflows named in each row, rather than every capability of either platform. Software, usage, and partner fees vary.

Fresha suits salons, spas, and lighter-touch aesthetic businesses that want low published prices and marketplace demand. Prospyr fits med spas and aesthetic practices that need clinical charting and prescribing alongside booking and payments.

Chart the treatment, not a generic note

Aesthetic templates with image markup and full-text search for the treatment room.

See how it works →

Reply to patients from one inbox

Two-way SMS with patients and leads from a shared inbox.

See how it works →

Track injectables to the appointment

Record tox and filler units against the visit where they were used.

See how it works →

Why one system

Drag the divider. Same work, one system.

Most practices run booking, charting, checkout, and marketing in separate tools and type the same patient into each one. In Prospyr the chart, the calendar, and the payment are the same piece of software, so a change in one place is a change everywhere.

37

features in one system

1

patient record from first call to follow-up

Before ProspyrSeveral tools
Patient recordChart in one system, photos in another
BookingScheduler that can’t see the room or device
Calls and messagesPhone system apart from the chart
CheckoutTerminal that doesn’t know the package balance
Follow-upReminders rebuilt by hand
ReportingExports stitched together each week
On ProspyrOne system
Patient recordChart, photos, consents, and notes on one record
BookingProvider, room, and device checked together
Calls and messagesCalls, texts, and DMs on the patient’s timeline
CheckoutPOS reads memberships, packages, and deposits
Follow-upBooking → intake → follow-up, automated
ReportingProvider sales and retention on one dashboard

Drag the divider, or focus it and use the arrow keys

From several tools to one platform

“We've seen a 50% increase in revenue and a 40% increase in appointments booked since switching away from using several different point solutions to running our practice on Prospyr.”
Dr. Daniel Lee · New Life Cosmetic Surgery

Fresha vs. Prospyr: your questions

Is Fresha HIPAA compliant, and will it sign a BAA?

Fresha's med spa page describes HIPAA-compliant booking. A Business Associate Agreement process is not documented on Fresha's site, help center, or partner terms as of October 11, 2026, so ask for a signed BAA before patient health information goes into the system. Prospyr signs a BAA.

How does Fresha's marketplace fee work?

Per Fresha's pricing page as of October 11, 2026, a 20% one-time commission, with a $6 minimum, applies to brand-new customers who find your business through the Fresha marketplace. Returning customers and bookings through your own links carry no fee.

How does Fresha pricing compare with Prospyr?

As of October 11, 2026, Fresha's US pricing is $19.95/month for one bookable team member or $14.95 per team member per month, with card processing from 2.29% + $0.20 in person, a 20% one-time commission (minimum $6) on new customers from its marketplace, and paid add-ons. Prospyr provides a practice-specific quote with onboarding and training included.

How do I migrate from Fresha to Prospyr?

Prospyr handles migration and includes onboarding and training. We review your Fresha export, agree which records and history can transfer, and validate the import with you before go-live. We identify exceptions before you commit.

Does Prospyr handle insurance billing?

Insurance billing is on Prospyr's roadmap but is not available today. Prospyr supports your aesthetic practice's clinical and business workflows now. If you bill payers, keep a separate claims solution in place and discuss your requirements with our team before switching.

See your practice in Prospyr.

Bring your treatment menu and a workflow you want to improve. We’ll show you the path from inquiry to follow-up.

Data migration · Team training · Human support

Book your Prospyr demo