Switching to Prospyr
Switching from Practice Better to Prospyr
Short answer
Prospyr's onboarding team migrates your Practice Better data for you: patient list & contact details, appointment history, session notes & completed forms, medical history & measurements, invoice & superbill history, and package & membership details. You don't export or rebuild anything. You review it before go-live, and white-glove migration is included for every system.
What comes over from Practice Better
- Patient list & contact details
- Appointment history
- Session notes & completed forms
- Medical history & measurements
- Invoice & superbill history
- Package & membership details
Moving from Practice Better to Prospyr brings your patient list, appointment history, session notes and completed forms, and invoice history with you. Prospyr's onboarding team migrates your data for you as part of setup, and you review everything before go-live. Practice Better exports single patient records from its patient list and handles a bulk export when you email its support team, and its help center notes that export files are deleted after 48 hours, so download them promptly. Saved card details stay with Stripe, so plan for patients to add a card again at their first Prospyr visit.
What doesn't come over cleanly
Some things don't come over cleanly from every system. We tell you exactly what before you commit, not after you find out.
How the move works
We audit what you have
Before you commit, we look at your current system and tell you exactly what comes over, what needs review, and what doesn't survive the trip.
We move it ourselves
Our team runs the migration — not a CSV template you're left to fill in. Your team keeps seeing patients while it happens.
You review everything
Nothing goes live until you've checked the records that matter to you. If something is wrong, we stay on it until it is right.
You go live with help in the room
Onboarding and training are included, and a person — not a ticket queue — walks your team through the first days.
Before you leave Practice Better
- Check your contract term and notice period. As of 2026-10-26, Practice Better's published terms read: A 14-day free trial on paid plans and 30 days on Team, with a card required and charged when the trial ends. No contracts: cancel anytime and keep access to the end of the billing period; subscriptions renew automatically. Confirm against your own agreement.
- Keep read access to your old records for your retention period, so older charts and photos stay reachable after the move.
- Pick a go-live date outside your busiest weeks, and keep your old system active until you have reviewed the migrated records.
- Tell patients about the new booking link before go-live, and update it on your website, Google profile, and social bios.
- Cancel only after go-live is confirmed and your review is done.
Comparing options first? Use the checklist of what to compare before switching software.
More on Practice Better and Prospyr
Switching from Practice Better: common questions
Can I switch from Practice Better to Prospyr?
Yes. Prospyr's onboarding team migrates your Practice Better data for you, you review it before go-live, and white-glove migration is included for every system.
Do I have to export my Practice Better data myself?
No. Our onboarding team moves the data. You do not export or import anything yourself, and you review everything before go-live.
What if my system isn't listed?
We migrate from every system, not only the ones listed on our switching pages. Tell us what you use on a demo and we will tell you what comes over.
How long does it take?
It depends on your current system and how much history you have, so a blanket number would be a guess. You'll get the honest answer for your practice, in writing, before you commit.
Who is Prospyr?
Prospyr is practice management software for aesthetic and wellness practices, founded in 2021. It works with hundreds of practices.